Unique Selling Points

• Qualified Technicians - We offer a comprehensive training programme for our technicians to ensure consistent repair quality. We offer 2 levels of repair service to ensure a comprehensive suite of services to our customers, which are onsite repair and HQ repair.
• Technology Integration - Every step of our processes are empowered a business management suite that tracks every step from when a customer steps into our store, submits their devices for fixing, to technician allocation, quotation, checking for spare parts, to fixing, payment fulfilment and delivering fixed items to our customers.
• Experienced and Reliable Brand - Star Shield has been offering reliable repair and extended warranty services for over 12 years.
• Excellent Customer Service - Our customer service fulfilment is our priority and that is why we ensure the best service experience, professional repair evaluation and quality repair at competitive prices.
• Certified - Star Shield is also an ISO 9001:2015 and Biz Safe Level 3 certified company.
• Relationship with Reliable Partners and Suppliers - Due to our deep expertise and long term connections with suppliers, we also carry the most expensive range of mobile and computer parts at the most competitive prices. This allows our team and partners to never miss an opportunity due to a lack of parts and also helps them maximise margins on the spare parts.

Brief Brand Introduction